Support Center
How can we help?
Find answers to common questions below, or reach out to us directly and we'll get back to you as soon as we can.
Frequently asked questions
Quick answers to the questions we hear most.
The app is crashing or not opening. What should I do?
Start by closing the app fully and reopening it. If that doesn't help, restart your device and make sure you're running the latest version of [Your App Name] from the App Store. If the issue continues, email us with your device model and iOS version and we'll dig in.
How do I update to the latest version?
Open the App Store app, tap your profile icon in the top right, and scroll to find [Your App Name]. Tap Update if one is available, or turn on automatic updates in Settings > App Store.
How do I delete my account or my data?
Email us at anjudsrawat4u@gmail.com with your account details and we'll process the deletion request. See our Privacy Policy for more on how your data is handled.
I found a bug. How do I report it?
Email us a short description of what happened, the steps to reproduce it, and your device and iOS version. Screenshots or screen recordings help a lot.
How do I request a refund?
Refunds for App Store purchases are handled by Apple, not by us directly. Visit reportaproblem.apple.com or go to Settings > [your name] > Media & Purchases > View Account > Purchase History to request one.
Still stuck?
- Check you're on the latest version. Many issues are already fixed in a newer release.
- Restart the app and your device. This resolves the majority of temporary glitches.
- Email our support team. Include your device model, iOS version, and what you were doing when the issue occurred.